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Help2024-03-15T22:26:58+11:00

Help

Latest Shipping Updates

2024 Coloring Planners & Latest Sticker Books – Shipping in All Locations.

Journals – Shipping in All Locations.

Color Cubes – Shipping in All Locations.

Coloring Planner

Frequently Asked Questions

What payment methods do you accept?2024-04-19T09:45:28+10:00

We accept payment by credit card (ViSA/Mastercard/ApplePay/GooglePay), PayPal and AfterPay/ClearPay.
In Australia, we also accept direct bank payments.

I’m getting a “You’ve reached your download limit error”. What do I do?2019-11-01T06:24:11+11:00

There is an inbuilt download limit of 10 downloads per product to prevent download links being stolen from people who have purchased the product and posted online. Usually this is enough downloads for you to be able to get the product you have purchased and load it onto your device (and reload it a few times if you upgrade your device etc).

The best way to avoid reaching this limit is to ensure that you are saving the files to your device after clicking the download link in your order confirmation email.

If you’ve reached this limit and need it reset, I am happy to do this for you (at no cost) – simply complete the form at the bottom of the page and I will have it fixed within 24-48 hours.

Do I need any special device or software to use the printable or digital planner?
2019-11-01T06:12:44+11:00

The printable planner only requires a device (and software) that can open a PDF file. Most Apple devices (such as an iPad or Mac computer) and Kindles can do this automatically, however if you are using a Windows computer or Android device, you will need to get a free PDF reader (such as Adobe Reader).

The digital version is an interactive PDF, not an app. You’ll need to open it in your own note-taking apps, such as Goodnotes, Xodo, ZoomNotes or OneNote. Please note I am not affiliated with any of these apps and can only provide support relating directly to the planner.

I’ve pre-ordered the planner. When will I get everything?2023-10-17T13:47:43+11:00

This product is currently shipping now in all locations (except the UK and EU which will be available for shipping shortly). Updates for pre-orders can be found here.

Tutorial Videos

The Color Catalog

Frequently Asked Questions

What payment methods do you accept?2024-04-19T09:45:28+10:00

We accept payment by credit card (ViSA/Mastercard/ApplePay/GooglePay), PayPal and AfterPay/ClearPay.
In Australia, we also accept direct bank payments.

I’m getting a “You’ve reached your download limit error”. What do I do?2019-11-01T06:24:11+11:00

There is an inbuilt download limit of 10 downloads per product to prevent download links being stolen from people who have purchased the product and posted online. Usually this is enough downloads for you to be able to get the product you have purchased and load it onto your device (and reload it a few times if you upgrade your device etc).

The best way to avoid reaching this limit is to ensure that you are saving the files to your device after clicking the download link in your order confirmation email.

If you’ve reached this limit and need it reset, I am happy to do this for you (at no cost) – simply complete the form at the bottom of the page and I will have it fixed within 24-48 hours.

Tutorial Videos

If You Need To Contact Me…

If your question hasn’t been answered, please complete the contact form below and I will get in contact with you as soon as possible.

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